Your Questions About Banking Terms

Susan asks…

In banking terms what is a Customer service rep?

In banking terms what is a customer service rep?

Is it the same as a Personal Banker (PB) or is it just a Teller or or a leading Teller eg Head Teller TELLER 1.
Also what are the rolls of of a banking customer service rep?

mikey answers:

In most banks, a Customer Service Rep or CSR is a sales and service position. They may have duties on the teller line, but also have sales goals like a personal banker does. Their goals are usually lower than a PB. Often, CSRs are part time positions.

Donald asks…

banking terms?

I have never know what these mean or the differences between them could someone help me?

One day float
Two or more day float
Available Balance
Collected Balance

mikey answers:

Float–the amount of time it takes when you write a check to when the check shows back up to your bank for collection.

Example: you write the check on Tuesday at Old Navy. They take it, you take your merchandise. They put the check in their bank for deposit credit to their account. Your check comes to your bank for collection against YOUR account. The whole process can take up to 5 days or so.

Available balance–Your bank account shows how much you have available to withdraw. Sometimes this is with ATM w/drawls sometimes without. Available balance is what you could come withdraw if you went to the bank right then and took out all your money. HOWEVER, if you have say 45 checks out and after you go withdraw all your money all those checks start coming in…you are in trouble.

Collected balance–What you have left after all your deposits have been collected (all the deposits you have made checks and cash have been posted and paid) and your payments/debits have been taken out is your collected balance.

ATM withdrawals and debit card purchases can really screw you up if you don’t keep a running total of what you have and what you use.

Michael asks…

Banking terms:?

1) What is FFRDLC ?
2) What is BG ?
3) What is SBLC ?

mikey answers:

Hi Angel,

These are banking instruments

1.FFRDLS = Revolving
Documentary Letter of Credit
2. BG = Bank Guarantee
3. = SBLC is Standby Letter of Credit
CD = Certificate of Deposit
MTN = Medium Term Note

Etc.

~Trey

George asks…

Can you translate the following banking terms to arabic please?

pin number
social security number
password
transaction
drivers license number
birth date

Thank you so much!!! I really cant figure those out and the online dictionaries aren’t giving me banking terms :(

I really appreciate it!

mikey answers:

Pin number رقم التعريف الشخصي

social security number رقم الضمان الاجتماعي

password الرقم السري

transaction المعاملة

drivers license number رقم رخصة القيادة

birth date تاريخ الميلاد

Robert asks…

What does a C plus rating mean in personal banking terms?

What does this mean in terms of services I can get now and when would I reach an ‘A’ rating?

mikey answers:

It probably indicates a fair rating on your FICO score. You can get more specific advice about what it means.

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